Invited Lecture 1.6
Title: Patient-Centered Care in Medical Imaging Practices: Strategies for Improving Patient Outcomes and Experiences
Date: 11th October 2024
Time: 02:45pm – 03:00pm
Venue : Wembley 9 (Level 9)
Chairs:
- Anchali Krisanachinda
Speaker: Asst. Prof. Dr. Norhanna Sohaimi (Malaysia)
Abstract
In the realm of medical imaging, patient-centered care stands as a cornerstone of our practice. The role of medical physicist and medical imaging technologists not only focus on the technical aspects of imaging modalities but extends beyond it as the need of commitment to ensuring that every patient receives personalized attention and experiences the highest standards of care throughout their journey. This approach emphasizes tailoring services to meet individual needs, preferences, and values, ultimately enhancing overall patient outcomes and experiences. Key strategies identified in the research include effective communication between healthcare providers and patients. Clear explanations of procedures, risks, and outcomes foster a collaborative decision-making process, empowering patients to actively participate in their care. Moreover, addressing patient anxiety and discomfort during imaging procedures is vital. Techniques such as pre-procedure education and creating a soothing environment help alleviate stress, contributing to improved patient satisfaction. Technological advancements also play a crucial role in patient-centered care. Innovations such as patient-friendly imaging equipment and interactive portals enhance convenience and engagement. Real-time feedback mechanisms allow patients to share their experiences, enabling facilities to continuously improve services. This also emphasizes the importance of cultural competence and inclusiveness. Recognizing diverse patient backgrounds and preferences, facilities implement strategies to provide culturally sensitive care and address healthcare disparities, ensuring equitable access to imaging services for all patients. Overall, by implementing patient-centered strategies, medical imaging practices can foster a culture of compassion, collaboration, and excellence. Prioritizing patient needs and experiences leads to improved outcomes, increased satisfaction, and ultimately, better overall healthcare delivery within medical imaging settings.